Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has updated its sizing categories for women's and children's garments failing to inform all users about the change.
Digital Channels Reaction
Countless users and merchants are posting online stating that platform listings now display a modified sizing category than originally posted because of the remapping.
The platform stated the revised method more closely matches similar services.
They have suggested members to check their listings and adjust the sizing manually when needed, causing user dissatisfaction.
Size Classification Updates
Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Experiences
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
A different user, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential for me since losing part of my income," she explained.
Service Background
The service features exceeding 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.
